Caviar

What does Caviar do?

The Caviar group, with its main office at Havenlaan 75, 1000 Brussels, Belgium, is an award winning entertainment company with offices in Los Angeles (USA), London (UK), Brussels (Belgium), Amsterdam (The Netherlands) and Paris (France). Our passion is to entertain audiences, wherever they are. Caviar’s ever growing circle of creators is rooted in branded content, film, digital and post production.

To allow all this, Caviar processes personal data of natural persons in the context of its activities, and this may concern natural persons who are (potential) customers of Caviar or its partners, the contact persons within the active network of Caviar, its employees, HR, etc.

The contact person for all your questions, requests or complaints about the processing of your personal data at Caviar is: hello@caviar.tv.

Caviar maintains a strict privacy policy in accordance with the applicable local regulations.

Which personal data is being processed by Caviar?

Caviar processes the personal data necessary for the execution of its agreements that are concluded in the context of its activities, and also processes the data that are necessary for Caviar to carry out its (commercial) activities.

It may be for example your name, first name and contact details, but also your choice of language, your company or VAT number, your bank account number, credit card number, email address, etc. But also the communication you have with Caviar as current or potential customer.

Caviar rarely processes sensitive personal data, and only if necessary.

When subscribing to the Caviar newsletter, you will regularly receive a newsletter at the specified email address. Caviar uses this email address only for the services for which it was subscribed. Of course, you can unsubscribe at any time via the link at the bottom of each newsletter or by requesting this via email to the email address hello@caviar.tv.

Within the framework of any services and activities offered by Caviar, it may be necessary for Caviar to take photos, images and/or audiovisual recordings on which the customer or involved natural persons are (partially) visible or recognizable. You are aware of the fact that (processing of) such photos, images and/or audiovisual recordings are therefore necessary for certain activities or requested services. In that regard, in the context of the confirmation of the service, you give your consent to the recording and use of these images (by means of contract of explicit approval or any other legal basis of processing as set forth below). Of course, we never misuse this information and only use it to help you by being able to improve our services, and this always in accordance with applicable law.

Purposes of processing

Processing in the context of to be concluded or current agreements is the most important legal basis for data processing by Caviar and its members.

We furthermore process your data in order to communicate information about our services, to provide the services you requested, for general research and analysis purposes, etc.

In this context Caviar notes that Caviar or its members can also process your data from a ‘legitimate interest’ ground. For example, Caviar can inform you about new, interesting offers (in your established/potential relationship with Caviar). Caviar will, as in the past, of course always do this within reasonable limits and never in an aggressive or undesired way.

If you communicate a testimonial to Caviar with regard to the services it offers/offered and the use thereof, you give permission, and Caviar has the right, without obligation, to communicate this testimonial and publish it on the website and platform of Caviar, which may also include certain personal data such as your name, your zip code, your professional activity. Naturally, it is always taken into account that specific personal data such as contact details, full addresses, other sensitive data, etc. will never be made public in this way through the publication of the aforementioned testimonial. If you have any questions about this, you can always contact us via our contact points as provided in this privacy policy.

Duration of processing

Caviar does not retain the personal data it processes for longer than necessary for the purposes of the processing. This shall on a regularly basis be reviewed and evaluated by Caviar. We retain your personal data for as long as necessary to fulfil the purposes described in this policy, unless otherwise required or permitted by law.

Any sensitive data will only be kept for the duration necessary for the performance of the contract concerned or as long as it is necessary to maintain it in one way or another to allow Caviar to show that it has executed the agreement in a correct manner.

Caviar keeps the personal data they process up to date and corrects them where necessary.

Security of personal data

Caviar guarantees the integrity, security and confidentiality of the personal data, both technically and organizationally. Caviar stores important/sensitive personal data on its own secure servers or on secure third-party servers.

Processing by / transfer to external partners

In first place, Caviar processes the personal data itself (both internally and externally for information and communication purposes).
Caviar and its group members only pass on data to third parties if this is necessary. Only the data that are strictly necessary are, of course, communicated. Caviar also transfers personal data to external partners, but this only to the extent that this is necessary for the performance of its activities and task as aforementioned. Caviar and its members can also share data if necessary. The necessary agreements will always be concluded with these partners, suppliers or other appointees, and contractual provisions will limit the use and processing of your personal data and guarantee adequate protection of your personal data.

The transfer of personal data to foreign parties can prove absolutely necessary for concluded agreements in the context of its execution, and you also give permission for this processing (including within the general or specific terms and conditions concluded with Caviar). This is also within the interest of the customer.

You acknowledge that Caviar has offices in Los Angeles (USA), London (UK), Brussels (Belgium) and Paris (France), and that with regard to the requested services, data might have to be exchanged between offices.

Caviar ensures, to a maximum extent, that the external partners who process personal data or who are (co-) responsible for data processing, comply with applicable privacy regulations.

Your rights

Caviar guarantees that you, as an involved natural person, can exercise the following rights: information, access, copy, improvement, rectification and right ‘to be forgotten’, restriction of and objection to processing, transferability of data.

You can exercise your rights free of charge and electronically via the contact information stated above. Caviar can charge you an administrative fee in case of excessively demanding requests.

Cookies

Caviar can use cookies on its website. A cookie is a simple, small file that a website stores on your hard disk via the browser. Information is stored in a cookie. Most browsers are set to accept cookies by default, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features and services on our and other websites may not function properly if cookies are disabled in your browser.

With regard to the cookies that are used, Caviar also refers to its Cookie Policy on the website.

A complaint or question about your personal data?

If you contact us with a privacy complaint it will be assessed with the aim of resolving the issue in a timely and effective manner.
You can contact Caviar at hello@caviar.tv.

Version of this privacy statement

This statement was last updated on December 1, 2020.